Legal

Terms of Service

Effective August 26, 2026. Applies to hargenenergy.com and the Hargen Energy client portal.

Agreement to these terms

These terms govern use of the Hargen Energy website and client portal, operated by Hargen Energy LLC (California limited liability company, based in Vacaville, California). By submitting the contact form, creating a portal account, or using the portal as a client company, a team member, or an invited guest, you agree to these terms. If you are agreeing on behalf of a company, you confirm you have the authority to do so.

What the service is

Hargen provides back-office permitting, interconnection, and related project-tracking work for solar and roofing contractors: preparing and submitting permit packages, following up with jurisdictions and utilities, and reporting status through the client portal. Hargen is not a licensed contractor performing physical installation work, and using the portal does not make Hargen a party to any contract between a client company and its own customers.

Scope of work and the actual agreement

The specific services, pricing, and terms for a given engagement are set out in the master service agreement (or equivalent quote and acceptance) a client company signs or accepts in the portal, not on this page. If anything here conflicts with that signed agreement for a specific client, the signed agreement controls.

Accounts and access

You are responsible for the accuracy of the information you provide and for keeping your account credentials confidential. A client company is responsible for the team members and homeowner guests it invites into the portal, and for revoking access when it's no longer appropriate. We may suspend or terminate access for a violation of these terms, non-payment, or activity that puts the platform, other users, or Hargen at risk.

Payment

Fees are as quoted or agreed for the specific work performed. Payments are processed through our third-party payment processor (Stripe); Hargen does not store full card numbers. Amounts charged, due dates, and any late-payment terms follow what's presented in the portal or the signed agreement for that engagement.

Turnaround and third parties

Permitting and interconnection work depends on jurisdictions, utilities, and other third parties Hargen does not control. Where the portal shows an estimated timeline or average based on past cases, it is an estimate, not a guarantee. Actual review and approval times are set by the relevant authority or utility, not by Hargen.

Client-provided information

A client company is responsible for the accuracy of the project information, documents, and photos it provides. Hargen prepares and submits packages based on what's provided and is not responsible for delays or rejections caused by inaccurate or incomplete information supplied by the client.

Acceptable use

Don't use the site or portal to violate the law, infringe anyone's rights, attempt to access another company's data, interfere with the service's normal operation, or upload content you don't have the right to share.

Intellectual property

The Hargen name, site, and portal software are Hargen's property. Project documents, plan sets, and photos a client company uploads or that Hargen prepares specifically for that client's project remain usable by that client for its own project purposes.

Disclaimer and limitation of liability

The service is provided "as is." To the extent permitted by law, Hargen is not liable for indirect, incidental, or consequential damages arising from use of the site or portal, and Hargen's total liability for any claim relating to the service is limited to the fees actually paid to Hargen for the engagement giving rise to the claim in the twelve months before it arose. Nothing here limits liability where the law does not allow it to be limited.

Termination

Either party may end an engagement as set out in the signed agreement for that engagement. Hargen may suspend portal access immediately for a security concern, suspected fraud, or a material breach of these terms. Sections that by their nature should survive termination (payment for work already performed, confidentiality, liability limits) continue to apply.

Changes to these terms

If we make a material change to these terms, we will update the effective date above and, where required, notify active client accounts by email. Continued use of the site or portal after a change takes effect means you accept the updated terms.

Governing law

These terms are governed by the laws of the State of California, without regard to its conflict-of-law rules.

Contact

Questions about these terms: info@hargenenergy.com or the contact form. Hargen Energy LLC, Vacaville, California (California entity number 202463014386).